Recently a we ran into a strange problem when we tried to enroll an older laptop in Microsoft Enpoint Manager Autopilot. The fun began when we exported the device serial number and tried to import it into Intune, o sorry I mean Microsoft Endpoint Manager, still can’t get used to that name :-). Pro-tip: If you have any questions regarding the Autopilot onboarding process, I suggest you read this awesome blog by Robin Hobo (https://www.robinhobo.com/how-to-setup-windows-autopilot-and-add-existing-devices-the-quickest-way/). ProblemWhen we imported the CSV that contained the device serial number we where greeted with an error: “Check your .csv file with your device provider.…

Read More Error importing devices in Microsoft Endpoint Manager (Intune)

Microsoft advices to use Teamviewer as the tool for remote assistance when using Azure Intune for managing endpoint devices. The setup process is fairly simple and you can use a trial subscription from Teamviewer for testing. I created this post to show you how to configure this but as Microsoft constantly updates/changes features in Intune this post might be outdated. Setting up the teamviewer trial Go to the teamviewer site (https://www.teamviewer.com), on the top right corner of the site click on login. Click on register for a new account and fill in the required fields verify your not a robot…

Read More Adding Teamviewer to Azure Intune instance